Transform Your Body & Mind

Effective Date: January 1, 2026

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, sign up for our newsletter, or contact us for support. This may include your name, email address, phone number, fitness goals, and health information relevant to our services.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our fitness services, process transactions, send you technical notices and support messages, communicate with you about products and services, and monitor and analyze trends and usage.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with service providers who assist us in operating our website and conducting our business.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us. To exercise these rights, please contact us using the information provided below.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected] or call us at +1 (213) 284-7901.

Effective Date: January 1, 2026

Acceptance of Terms

By accessing and using Fitness Certainty Hub services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Membership and Services

Membership fees are due in advance and are non-refundable. All members must complete a health questionnaire and waiver before participating in any fitness activities. We reserve the right to refuse service to anyone for any reason.

Health and Safety

Members participate in fitness activities at their own risk. It is recommended that you consult with a physician before beginning any exercise program. Members must follow all posted rules and staff instructions to ensure a safe environment for everyone.

Cancellation Policy

Membership cancellations must be submitted in writing at least 30 days before the next billing cycle. Personal training sessions must be cancelled at least 24 hours in advance to avoid charges.

Liability Limitation

Fitness Certainty Hub shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our services, even if we have been advised of the possibility of such damages.

Modifications

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of any changes.

Contact Information

For questions regarding these Terms of Service, please contact us at [email protected].

General Health Disclaimer

The information and services provided by Fitness Certainty Hub are for general informational purposes only and are not intended as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider before beginning any exercise program.

Fitness Program Disclaimer

Participation in any fitness program involves inherent risks of injury. By participating in our programs, you acknowledge that you are doing so at your own risk and assume full responsibility for any injuries that may occur.

Results Disclaimer

Individual results may vary. Success in achieving fitness goals depends on many factors including individual commitment, consistency, starting fitness level, and adherence to recommended programs and nutritional guidelines.

Nutritional Advice Disclaimer

Any nutritional advice provided is for educational purposes only and should not replace professional medical or nutritional counseling. Consult with a registered dietitian or healthcare provider before making significant changes to your diet.

Equipment Use

All fitness equipment should be used properly and according to posted instructions. Improper use of equipment may result in serious injury. If you are unsure how to use any equipment, please ask a staff member for assistance.

Professional Supervision

While our trainers are certified professionals, they cannot guarantee specific results or prevent all injuries. It is important to listen to your body and communicate any discomfort or concerns immediately.

By using our services, you acknowledge that you have read, understood, and agree to this disclaimer.